Mark M.

Strategic Account Manager @Averitas Pharma

Denver, CO, US

Championed the commercial launch and regional expansion of QUTENZA® (capsaicin 8%) for the topical treatment of neuropathic pain (rare disease PHN and DPN of the feet). Established commercial infrastructure and long-term strategic partnerships across major IDNs, VA, IHS, and academic medical centers to drive population-level impact and clinical adoption of the QUTENZA® treatment application. Account Strategy & Access: Teamed with MSLs, Market Access, and two regional sales teams to align efforts across complex institutions. Oversaw a 12-state territory in partnership with 11 Key Account Managers, requiring 80% travel to maximize shared account access and growth. Clinical Integration: Led cross-functional initiatives in collaboration with C-suite executives, service line leaders, pharmacy, and training directors to integrate QUTENZA® into clinical care pathways, driving value-based adoption for improved patient care and retention. Facilitated patient-facing education, support, and follow-up to optimize clinical outcomes. By partnering with institutional stakeholders to manage hospital account access and oversee end-to-end onboarding—from initiation through completion of the patient treatment cycle. Reimbursement Solutions: Resolved complex billing and revenue cycle management challenges across payer types (Medicare, Medicaid, Commercial, and Medicare Advantage). Managed pull-through with deep expertise in payer policies, prior authorization, step therapy, appeals, and clinical documentation—driving faster time-to-therapy and improved patient access, while securing formulary wins and reimbursement. Thought Leader Development & HCP Engagement: Built robust referral networks beyond sites of care through clinical education and strategic selling. Planned and executed 50+ compliant congresses and peer-to-peer speaker programs, cultivating partnerships with key opinion leaders (KOLs), residency directors, and health system executives.

Texas State University

Bachelor of Science in Healthcare Administration