Mark MacDonald

Outside Services @Glen Oak Golf Course

East Amherst, NY, US

Work closely with staff members to create a positive and welcoming environment for all customers- Greet golfers and provide friendly, attentive customer service throughout their visit- Assist with loading and unloading golf bags, clean clubs, and ensure carts are stocked with tees, a pencil, and a scorecard- Clean and charge golf carts daily, organize them efficiently in the cart barn, and maintain a clean work area- Set up and maintain the driving range each day, including laying out fresh hitting grass, arranging bag stands, and keeping the area clean and organized- Operate the ball picker to collect range balls, wash them, and reload them into the dispensing machine for customer use- Occasionally serve as starter on the first tee, managing tee times, monitoring pace of play, and welcoming players with professionalism

State University of New York at Fredonia

Bachelor of Science (B.S.), Sport Management

Canisius High School

High School Diploma

Fairleigh Dickinson University

Bachelor of Arts (B.A.), Sport Management