Mark MacFarlane

About Mark MacFarlane

I am a Senior Manager in IT Enterprise Services with over 26 years’ experience and have overseen global IT Infrastructure functions, security design, implementation and support for seven chemical manufacturing sites. I also have experience which includes the Telecom industry with Voice Over IP,(VOIP). I am experienced with Mergers, Acquisitions, Integration and Business Intelligence. I have managed areas including: Service desk utilizing ITIL and COBIT Frameworks, network operations at multiple Data Centers. I have led teams consisting of 12-30 direct reports and managed operational budgets of 5M – 20M.I am Certified in Cyber Security, GICSP, Global Industrial Control Systems Professional and have led Cyber Security projects successfully on both corporate networks and global manufacturing systems.My experience includes managing data and voice networks including UNIX, Windows, Cisco, ADTRAN, Avaya, and other industry leading vendors. As a senior leader, I have developed and implemented infrastructure global strategic plans and aligned with corporate vision for business growth.SKILLS & PROFICIENCIES INCLUDE:Microsoft Certified Systems Engineer A+ Certified Computer Technician SANS SecurityMicrosoft Certified Professional + Internet Cisco Certified Network AssociateRed Hat and SUSE LinuxMicrosoft AzureMicrosoft Active Directory/LDAPCisco Switches and VLANSWireshark/EtherealMicrosoft Exchange Server 2010/2013/O365Cisco ASA/PIX FirewallsDell EMC VMware/VxRailMicrosoft SQL ServerCisco and ADTRAN Routers Sonic Wall FirewallsADTRAN Technical Support Professional for InternetworkingGICSP – Global Industrial Cyber Security ProfessionalINDUSTRIES:Specialty Chemical Manufacturing Telecom

Experience

1. Senior Manager, IT Infrastructure & Operations

   Logisnext Americas Inc.

   Jun 2021 — Present · Houston, TX, US

Education

• Arizona State University

  Business Administration and Management, General

• Briar Cliff University

  Business Administration, Management and Operations

Skills

• Customer Relationship Management (Crm)
• Process Engineering
• Technical Support
• Business Analysis
• IT Management
• Access
• Process Improvement
• Program Management
• Security
• Microsoft Sql Server
• Cross-Functional Team Leadership
• Ms Project
• Crm
• Visio
• Databases
• Business Objects
• Sarbanes-Oxley
• Business Intelligence
• Acquisition Integration
• Business Process Improvement
• Business Process
• Management
• Team Building
• Networking
• Manufacturing
• Microsoft Excel
• Team Leadership
• Customer Service
• Operating Systems
• Risk Management
• Leadership
• Project Management
• Sharepoint
• Vendor Management
• Microsoft Office
• System Administration
• Financial Reporting
• Active Directory
• Troubleshooting
• Strategic Planning