Mark L. Sutherland
Product Manager - Digital Servicing @Td Insurance
Halifax, NS, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Nov 2023 — Present
Product Manager - Digital Servicing @Td Insurance
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Halifax, NS, CA
SKILLS
Customer ServiceCustomer SatisfactionTrainingSharepointMicrosoft OfficeAvayaWireless NetworkingDelegationService DeliveryTechnical SupportBusiness AnalysisLivelinkCall CentersTechnical RecruitingEmotional IntelligenceSlaConflict ResolutionBlackberryProject ManagementTechnical LeadershipCoachingStrategic PlanningBmc RemedyCustomer Escalation ManagementMobile TechnologyExcel PivotWorkforce ManagementIncident ManagementProblem SolvingOperations ManagementCustomer ExperienceManagementStrategyData AnalysisContact CentersTeam LeadershipIT ManagementTroubleshootingKey Performance IndicatorsTelecommunications
ABOUT MARK L. SUTHERLAND
Confident. Decisive. Product Manager & Agilist. Passionate about solving business problems.
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