Mark Pierson
Vice President @Bank of America
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WORK HISTORY
Vice President @Bank of America
Plano, TX, US
Lead enterprise transformation and change governance initiatives across global infrastructure, workforce operations, and technology platforms supporting more than employees.• Third-party Infrastructure Program: Spearheaded the implementation of a third-party vendor application, incorporating AI model validation, to support the transportation of employees in India, ensuring secure access to services for corporate staffing needs.• Transformation Programs: Led a $17.5M program to transition employees in India back to the office using hybrid approaches aligned with COVID-19 protocols.• Organizational Change Management: Designed and executed a program to transition international technical and operational resources into a shared pool, optimizing agile, waterfall, and hybrid methodologies across global banking services.• System Transformation: Led the implementation of a new project cost application across employee-driven projects, improving variance management and forecasting capabilities.• Risk & Financial Management: Effectively identified and mitigated risks, ensuring program status remained green while managing multi-year, multi-million-dollar projects within budget.• People Management: Oversaw administrative, technical, and testing teams, providing leadership throughout the lifecycle of programs and sub-projects.
EDUCATION
University of North Texas
BS, Industral Technology
West Texas A&M University
Master's degree (thesis outstanding), Engineering Management
Dale Carnegie Training
Leadership Training
Hewlett Packard North Texas Leadership Development Program
Executive Leadership Training Program
SKILLS
ABOUT MARK PIERSON
Enterprise Transformation Executive | PMO Leadership | AI-Enabled Operations | Global Programs (20K+ Employees)Prosci-certified change management leader with 20+ years of experience governing enterprise technology and operational transformation programs across financial services and technology organizations. Experienced coordinating large-scale initiatives impacting employees while maintaining operational stability, regulatory compliance, and structured change governance.Results-driven executive with extensive experience in organizational transformation, strategic program management, change management across multiple industries and countries. Proven track record in leading large-scale programs, across multiple corporate teams using large cross-functional teams, driving operational efficiency, and delivering multi-million-dollar projects on time and within budget. Skilled in financial oversight, risk management, and fostering cross-functional collaboration in global settings.
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