Mark Lingerman
Director of Product Delivery @Prison Fellowship
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WORK HISTORY
Director of Product Delivery @Prison Fellowship
New York, NY, US
Head of IT Portfolio Management | Strategic Roadmapping | Scalable SaaS Execution | Team & Process LeadershipSenior IT Portfolio leader driving a portfolio of programs, projects, and operations through cross-functional strategic roadmaps for organizational alignment on strategic objectives. Portfolio composition includes: Salesforce, Marketing Cloud, custom built Apps, 100s of Enterprise SaaS Products, IT Infrastructure, Technical Marketing Enablement, and Enterprise Digital Transformation.Key Achievements:Dramatic and swift culture reversion from internal focus to customer focus.Restructured IT portfolios to align with PFM strategic 5 year objectives. Meet regularly with organizational leaders to maintain alignment and create space to dream.Improved process and resource efficiency through system-wide optimization and operational transparency.Successfully implemented a hybrid Agile/Waterfall methodology to balance speed and structure across initiatives.Led the successful and impactful migration to Atlassian stack (Product/Jira/Confluence).Established and scaled a QA division to enhance product reliability and reduce defects.Significantly enhanced stakeholder experience by streamlining communication, visibility, and delivery outcomes.
EDUCATION
Nyack College
Bachelor of Science (BS)
SKILLS
ABOUT MARK LINGERMAN
Dynamic and results-oriented senior executive with 10+ years of leadership aligning IT…
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