Mark Lingerman

About Mark Lingerman

Dynamic and results-oriented senior executive with 10+ years of leadership aligning IT…

Experience

1. Director of Product Delivery

   Prison Fellowship

   Dec 2022 — Present · New York, NY, US

   Head of IT Portfolio Management | Strategic Roadmapping | Scalable SaaS Execution | Team & Process LeadershipSenior IT Portfolio leader driving a portfolio of programs, projects, and operations through cross-functional strategic roadmaps for organizational alignment on strategic objectives. Portfolio composition includes: Salesforce, Marketing Cloud, custom built Apps, 100s of Enterprise SaaS Products, IT Infrastructure, Technical Marketing Enablement, and Enterprise Digital Transformation.Key Achievements:Dramatic and swift culture reversion from internal focus to customer focus.Restructured IT portfolios to align with PFM strategic 5 year objectives. Meet regularly with organizational leaders to maintain alignment and create space to dream.Improved process and resource efficiency through system-wide optimization and operational transparency.Successfully implemented a hybrid Agile/Waterfall methodology to balance speed and structure across initiatives.Led the successful and impactful migration to Atlassian stack (Product/Jira/Confluence).Established and scaled a QA division to enhance product reliability and reduce defects.Significantly enhanced stakeholder experience by streamlining communication, visibility, and delivery outcomes.

Education

• Nyack College

  Bachelor of Science (BS)

Skills

• Brand Management
• Fundraising
• Social Media
• Organizational Development
• Human Resources
• Marketing
• Major Donor Cultivation
• Team Building
• Microsoft Excel
• Volunteer Management
• Nonprofits
• Leadership
• Public Speaking
• Leadership Development
• Strategic Planning
• Donor Engagement
• Microsoft Office
• Change Management
• Operations Management
• Event Planning
• Recruiting
• Staff Development
• Community Outreach
• Donor Acquisition
• Email Marketing