Mark L.
Senior IT Category Manager | Strategic Sourcing | SaaS | Vendor Management | M&A Vendor Consolidation | $800M Spend Managed
- Role
- Vendor Manager at Raymond James
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
About Mark L.
Technology vendor expert who has successfully negotiated and managed the world’s leading IT vendors throughout the entire vendor management lifecycle. Flexible and highly motivated IT Sourcing professional experienced in business management and technical operations. Outstanding problem solving, analytical and decision-making skills with a proven track record developing innovative solutions that improve the efficiency of both vendor and IT operations. Cloud sourcing expert with strong experience in SaaS vendor contract negotiations and IT sourcing lifecycle management.
Experience
Vendor Manager
Nov 2017 — Present · Tampa/St. Petersburg, FL, US
Responsible for management of critical IT suppliers which includes: Amazon/AWS; Microsoft/Azure; Google; Oracle; ServiceNow; Salesforce; Cisco; AT & T; Verizon; Zoom; Dell; HPE; HPI; Crowdstrike; Ping Identity; Proofpoint; Palo Alto; Duo; Okta; Cognizant; TCS; Wipro; Infosys; Deloitte; SlalomOversee an annual IT spend of over $800 Million.Built VMO (Vendor Management Office) from scratch creating vendor management framework, governance, policies, and procedures.Drove Oracle annual spend from $35 million to $24 million through aggressive negotiation; MSA consolidation to a single MSA; and clearly defining SLA’s and deliverables.Decreased Microsoft’s spend from $28 million to $21 million through license consolidation and price reductions.Led negotiations on a CASB (Cloud Access Security Broker) RFP valued at over $30 million.Drove Salesforce licensing true-up negotiations reducing licensing costs by 22%.Led a Telecom RFP valued at $36 million.Created an RFX process for Raymond James that reduced RFX timeline from 6 months to 4 months.Lead joint meetings with internal business clients to assist in IT supplier strategy, forecasting, demand management, requirement development, and supplier selection.
Education
Kent Christian College
Bachelor's Degree, Theology
Skills
- Vendor Management
- Customer Satisfaction
- Change Management
- Project Management
- Information Technology
- Sla
- Service Level Management
- Pos
- Point of Sale Technology
- Help Desk Implementation
- Retail Technology
- Technology Planning
- Help Desk Management
- Help Desk Manager
- Technology Change Management
- Ncr Pos Hardware
- Compliance Pci
- Metrics
- Vendor
- Vendor Relationship Management
- Vendor Contracts
- Vendor Relations
- IT Outsourcing
- Bmc Remedy Ticketing System
- Symphony
- Toshiba Tcxwave
- Incident Management
- Equinox
- Verifone
- Legacy System Conversion
- Windows Conversions
- Computer Hardware Installation
- Computer Hardware Troubleshooting
- IT Strategy
- IT Management
- IT Infrastructure Management
- Technology Consolidation
- Ishida Scales
- Cpe
- Router Configuration
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