Mark
Director of Global Education, Balmain Beauty @The Estée Lauder Companies Inc.
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WORK HISTORY
Director of Global Education, Balmain Beauty @The Estée Lauder Companies Inc.
New York, NY, US
Built and led the entire Global Education function for Estée Lauder’s new luxury startup brand—defining brand storytelling, selling ceremonies, service pillars, image guidelines, and digital standards across fragrance and makeup.•Designed and delivered a global training framework that balanced consistency with market-specific needs, creating interactive, culturally relevant programs across digital, in-person, and in-store formats to drive service excellence and luxury selling behaviors.•Drove cross-functional alignment and impact by partnering with regional education, product marketing, R&D, consumer marketing, and omni-channel teams to create innovative education tools (including AR and tutorials), elevate hero launches, and tie learning outcomes to business KPIs.
EDUCATION
Illinois Wesleyan University
Bachelor of Science (B.S.), Psychology
SKILLS
ABOUT MARK
Dynamic executive with 20+ years of experience shaping global education and sales…
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