Markku Wilson
Business Analyst @IAG
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WORK HISTORY
Business Analyst @IAG
NZ
Worked as a BA and Project Manager across multiple Customer Refund and Remediation Projects (CRRP). Created High & Mid-Level Customer Journeys and then worked as a BA on Minimum Premium Scope 3 | Commercial, Travel & Life/Health Insurance; Minimum Premium 2 | NZI Broker | Contents Insurance; Commission Calculation Refund Methodology | Westpac WOOD QA; FMA Section 25 Submissions Reporting | Across Multiple Projects and currently working as Project Manager on Trailer Double Insurance | Project Management | Tranche 2 | Customer Comms & Payments and project closure documentation.
EDUCATION
City of London Polytechnic
Diploma in Accounting, Accountancy
ABOUT MARKKU WILSON
Consult, Collaborate, Communicate.then Trouble Shoot, Problem Solve and Deliver. Any Industry, any opportunity considered. Unsure of where to start? Tell me what you think needs doing, what outcomes you are looking for or what your pain points are and I will tell you how I can help you to succeed. I have a passion for business improvement and I am looking for Project Roles (Finance, Operations and IT application implementations). Per my resume, I have breadth and depth of experience across many industries working in and with Finance, Operations and IT. Many of the roles that I have undertaken are one-offs for the business. In short, I consult, collaborate and communicate work with staff (particularly the stakeholders and subject matter experts in the organisation) to fix things up to deliver a better BAU. Happy to meet up to discuss further when you are available.
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