Mark S. K.

About Mark S. K.

Human Resources Executive with over a decade of experience in strategic HR leadership, specializing in organizational restructuring, talent optimization, and enhancing employee engagement across diverse sectors.How I Transform HR Processes- Implemented an organization-wide restructuring, eliminating 300 positions on day 1 while preserving 0 external complaints, and rehired former staff for new roles- Redeveloped hiring processes, including onboarding and QIDP checks, enhancing accountability and customer service through thorough documentation collection, such as I-9s- Conceived and restructured the HR department by creating seven job descriptions and consolidating ten roles into eight cross-trained positions to boost efficiency- Reconfigured HRIS/Payroll systems, preventing underpayments and mitigating liabilities.My Strategic Hiring Initiatives- Increased position fill rate from 90% to 98% to support organization’s growth- Reviewed resumes to fill critical roles, thereby enabling the organization to build essential infrastructure and effectively manage new Supported Housing program contracts- Achieved 50% reduction in time-to-hire by implementing Position Inventory system- Secured over 300 prospective applicants while filling more than 50 positions during key M&A activities, demonstrating agility in talent acquisition amidst organizational change.Employee Experience Enhancements- Replaced traditional insurance brokers and carriers, subsequently enhancing employee experience through better options meticulously aligned to a newly implemented self-funding model- Developed a salary adjustment model that addressed compression issues for long-tenured staff post-restructuring through strategic collaboration with the CFO and external auditors- Achieved a remarkable 300% increase in employee participation by replacing the outdated 403(b) Plan with one that offers enhanced transparency, diversity, and 3rd-party reviews- Developed comprehensive training templates meticulously designed for effective management, focusing on harassment prevention, FLSA compliance, internal policies, and HR best practices.

Experience

1. Assistant Director of Human Resources

   Jawonio

   Dec 2025 — Present · New City, NY, US

Education

• Clark University

  Bachelor of Arts - BA

• The New School's Milano School

  Master of Science (M.S.)

• St. John's University

  Master of Education (M.Ed.)