Mark Johnson

WORK HISTORY

EDUCATION

ABOUT MARK JOHNSON

I’m a who specialises in transforming organisations through - product innovation, at scale, and high-performance team. Across my career, I’ve that don’t just measure performance — they create it, delivering £ through advanced analytics, experimentation, and strategic data leadership.What drives me is simple: great products create exceptional customer experience — and exceptional customer experience drives outstanding commercial success. Data Science & Analytics is not just a discipline for me; it’s a passion that sits at the intersection of business strategy, behavioural insight, and scalable data science.Over the past 15+ years, I’ve led global analytics teams across high-growth tech and travel brands, most recently at Tripadvisor and Viator. My remit has included Product Analytics, Data Science, Experimentation, Marketing Analytics, Strategic Analytics, Analytics Engineering, with a focus on building mature, democratised, insight-driven organisations. I’ve partnered closely with product, engineering, design, and executive leadership to shape strategy, unlock new revenue streams, and embed a culture of scientific, data-led decision making.My leadership philosophy:1. Build respected, empowered teams that become true partners to the business2. Establish experimentation as a core organisational competency3. Deliver analytical platforms and tools that enable analysts to work at scale4. Translate complex data into clear, actionable strategy for senior stakeholders5. Balance commercial impact, customer value, and long-term vision6. Create an culture, which talented individuals want to be a part of.Alongside my full-time roles, I also support organisations as a Fractional Chief Data Officer, helping them develop analytics maturity, define data strategy, implement governance, and build the right people, platforms, and processes to accelerate business growth.I believe work should be enjoyable, collaborative, and rooted in personal development — and that the best analytics teams are those who feel valued, supported, and inspired to innovate.If you’re scaling a data function, building a product analytics capability, evolving your experimentation program, or exploring fractional/part-time data leadership, I’d love to connect and share ideas.