Mark MacDonald

Senior Vice President, Global Professional Services & Customer Care @Phenom

Philadelphia, PA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2025 — Present

Senior Vice President, Global Professional Services & Customer Care @Phenom

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Philadelphia, PA, US

Responsible for post go-live services, support, and overall customer experience globally.

EDUCATION

1991 — 1995

Villanova University

Bachelor of Engineering (BE), Electrical Engineering, Business Concentration

1999 — 2005

Saint Joseph's University

Master of Business Administration (M.B.A.)

SKILLS

Business IntelligenceStrategyPre-SalesSalesforce.comCloud ComputingProduct DevelopmentAccount ManagementChange ManagementChannel PartnersVendor ManagementProgram ManagementBusiness DevelopmentCrmConsultingExecutive ManagementSolution SellingProfessional ServicesSaasEnterprise SoftwareGo-to-Market StrategyEnterprise ArchitectureProject ManagementIT StrategyLeadershipManagementForecasting

ABOUT MARK MACDONALD

Proven business and technology executive with increasing responsibility across a diverse portfolio of industries and initiatives. Track record of driving rapid, successful organizational growth and business change through leadership, communication, and strong customer relationships. Recognized for a values-driven approach to management that puts people first and inspires loyalty among team members.

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