Mark J. Golden

Retired

Role
Director, Customer Success at TELUS Digital
Location
Sarasota, FL, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Mark J. Golden

With his high-energy and “get-it-done” approach, Mark Golden is sought after for his ability to lead and transform global operations to produce significant revenue growth. His approach creates clear and concise strategies and objectives that result in immediate business alignment.Mark is an “intrapreneur” from enterprise technology who is comfortable entering new markets and building products and services. He is an advisor to start-ups who also value his “start from scratch” experiences and growth under difficult circumstances. Mark’s previous P&L responsibility has been instrumental in developing strategic solutions for creating, managing and driving services to market after assessing gaps and putting a full plan into place.Prior to joining ElectraSopht, Mark was a Partner at SiriusIQ and also a key member of DXC Technology’s senior leadership team with WorkPlace & Mobility, developing and driving their market leading Next-Gen Offerings.Mark spent 16 years at Hewlett Packard (HP), serving as the company’s Global Vice President of Network Support Services and Unified Communications. As a proven, adaptable leader, throughout the rapidly changing and highly volatile business climate over the last decade, Mark never failed to deliver on orders and drive revenue.Mark thrives in high-pressure environments and performs consistently while managing customer, market complexities and expectations globally. Mark understands how critical high performance teams are to success and he has hired, trained, managed and grown leaders throughout his career.Mark can be reached at: m••••••••@gmail.com

Experience

  1. Director, Customer Success

    TELUS Digital

    Aug 2022 — Present · US

Education

  • Hewlett Packard

    Top Talent Management Program

    1999 — 2009

  • Hartwick College

    Business Management, Computer Science and Classical Languages

  • Harvard Business School & Digital Equipment Corporation

    Certification, Strategic Management

  • Xerox Corporation

    Certification, Professional Sales School

Skills

  • IT Transformation
  • Integration
  • IT Strategy
  • Cloud Computing
  • Data Center
  • Go-to-Market Strategy
  • Managed Services
  • Saas
  • Professional Services
  • Unified Communications
  • Business Innovation
  • Business Development
  • Enterprise Software
  • Leadership
  • Management
  • Outsourcing
  • Channel
  • IT Outsourcing
  • IT Service Management
  • Global Enterprise Transformation
  • Global Growth Strategy
  • Software as a Service (Saas)

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Mark J. Golden — Director, Customer Success at TELUS Digital in Sarasota, FL, US | Unifers