Mark Emery

About Mark Emery

My name is Mark and I am an accomplished leader with extensive experience across the…

Experience

1. District Manager

   Sharps Medical Waste Services

   Jan 2023 — Present

   Lead strategic and operational change for the Virginia operational district. Modify and create programmatic changes to improve regulatory compliance. Reduce treatment plant staffing by 39% from 18 to 11 FTE through lean process improvements, increased employee engagement by coaching on life skills and focusing on behaviors for success. Renew key customer relationships with personalized solutions and strategic communications. Manage up, down and across hierarchy to align objectives and outcomes to benefit all parties. Build relationships with service providers to maintain operations during failure events. Mechanical contractors, plumbers, welders, equipment experts, hauling companies and others. Identify capital investment strategies to improve overall service while creating action plans and metrics for measuring ROI success.

Education

• Indiana University of Pennsylvania

  BS

• Shenandoah University

  MBA

Skills

• Budget
• Lean Six Sigma
• Change Management
• Leadership Development
• Employee Relations
• Strategic Planning
• Business Process Improvement
• Operational Excellence
• Inventory Management
• Coaching
• Negotiation
• Healthcare
• Process Improvement
• Team Building
• Safety Management
• Facilities Management
• Performance Management
• Profit/Loss Accountability
• Cost Control Strategies
• Team Leadership
• Budgeting
• District Management
• Multi-Site
• Capital Budgeting
• Labor Management
• Business Planning
• Operations Management
• Staff Recruitment and Development
• Waste Management
• Training
• Customer Satisfaction
• Contract Management