Mark Jefferies
- Role
- Project Manager at Ncr Corporation
- Location
- Dayton, OH, US
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
About Mark Jefferies
PROJECT MANAGEMENT / CUSTOMER CARE Program Manager with significant contribution…
Experience
Project Manager
May 2013 — Present
Skills
- Team Leadership
- Six Sigma
- Project Planning
- Project Management
- Pmo
- Business Analysis
- Customer Satisfaction
- Team Building
- Service Delivery
- IT Service Management
- Pmp
- Integration
- Cross-Functional Team Leadership
- Resource Management
- Customer Service
- Software Documentation
- Business Intelligence
- Training
- IT Management
- Requirements Analysis
- Call Centers
- Program Management
- Software Project Management
- Business Process Improvement
- Analysis
- Business Process
- Outsourcing
- Visio
- Project Portfolio Management
- Vendor Management
- Process Improvement
- Negotiation
- Change Management
- Crm
- Customer Relationship Management (Crm)
- Troubleshooting
- Sdlc
- Budgets
- Management
- Leadership
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