Mark J Cannon

WORK HISTORY

SKILLS

ABOUT MARK J CANNON

With over five years experience as a contractor within AML/KYC, I was responsible for a vast array of activities from CDD Analyst, Quality Control, leading numerous projects and identifying and embedding continuous improvement methodology within existing policies. I\'ve developed strong expertise in anti-money laundering and customer due diligence, as well as a passion for streamlining processes to enhance customer experience and departmental performance. Following the completion of my contract at Lloyds Banking Group, I decided to take a career break to go travelling, and I\'m now open to new opportunities.Regarding my previous role as an Incident Management Service Specialist at Royal Bank of Scotland, I was responsible for creating and cascading bank-wide reports, detailing individual compliance levels within all business sectors, perform analysis of compliance deviations and participating in daily incident calls to close compliance gaps with senior internal and external stakeholders. I also led a small team of SMEs responsible for incident management policy compliance, specifically relating to customers who had fallen into arrears. These experiences have enhanced my skills in data analysis, quality assurance, conflict and stakeholder management.