Mark Filliph Silva
Project Manager @New Era Technology
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WORK HISTORY
Project Manager @New Era Technology
New Era Technology is a global managed technology services provider with over customers. In this role, I lead multi-regional IT infrastructure programs, focusing on critical firewall replacement and lifecycle management projects for enterprise clients- Led enterprise firewall modernization initiative by directing \"lift and shift\" migrations across 10+ countries, achieving 100% on-time delivery and ensuring uninterrupted service for 20+ enterprise clients- Orchestrating a complex VPN infrastructure migration by coordinating over 40 tunnel transitions for Johnson & Johnson, maintaining continuity for 500+ users- Established a standardized project communication framework by creating stakeholder presentation templates and kickoff protocols, resulting in a 35% improvement in cross-functional satisfaction and eliminating project misunderstandings.
EDUCATION
Universidade Presbiteriana Mackenzie
Graduate Telecom Engineering, Telecommunications
St. Lawrence College
College, Game Programming
Pós Graduação - Faculdades Oswaldo Cruz
Technologist in Telecommunications, Telecommunication
ABOUT MARK FILLIPH SILVA
Senior IT Project Manager with 10+ years delivering enterprise infrastructure programs…
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