Markida Thomas

About Markida Thomas

Strategic HR Business Partner with a foundational background in operations and a deep understanding of business performance drivers. Early career experience leading large-scale fulfillment operations before advancing into progressive HR leadership roles, enabling a rare ability to align people strategy directly to operational needs. Brings 6+ years of experience in high-growth, high-volume environments delivering measurable results, reducing turnover, improving safety and productivity, and elevating leadership capability. Known for using data-driven insights to influence senior leaders, scale workforce strategies, and build inclusive, high-performing cultures.KEY COMPETENCIES:+ Employee Relations & Workplace Investigations+ Talent Acquisition & Workforce Planning+ HR Data Analytics & Reporting+ Employee Engagement & Retention Strategies+ Diversity, Equity & Inclusion Strategy+ Leadership Development & Coaching+ Organizational Development & Change Management+ Safety & Risk Reduction Programs

Experience

1. Human Resources Business Partner Ii

   Amazon

   Oct 2023 — Present

   Direct strategic resolution of 200+ high impact employee relations cases annually – across workplace violence, harassment, and complex compliance issues – while applying legal, cultural, and organizational frameworks+ Mitigate risks, protect brand integrity, and foster a high trust workplace across a 3K+ employee population+ Orchestrate Amazon’s first IXD site launch in Texas by architecting onboarding programs, HR systems integration, and leadership development for 25+ HR leaders; enabled operational readiness 3 weeks ahead of schedule+ Reduce annualized turnover by 26% by deploying data driven engagement strategies, strengthening leadership capability, and executing targeted retention initiatives+ Engineer executive level HR dashboards – featuring labor, attrition, and productivity metrics – to enable senior leaders to make faster, evidence based staffing and investment decisions+ Partner with GMs and cross functional leaders to design scalable labor planning models, while optimizing headcount during peak cycles, reducing overtime costs by 15%, and accelerating order fulfillment+ Design and integrate a regional DEI strategy into performance reviews, succession planning, and promotion processes to increase underrepresented leader representation+ Pilot cross network process improvements spanning across 5 business lines, streamlining workflows and reducing service delivery time by 30%

Education

• Howard University

  Bachelor of Arts - BA

  2015 — 2019

• King College Prep High School

  General Studies

  2011 — 2015