Markia Hall

About Markia Hall

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Experience

1. Senior Director, Business Affairs

   Pharmethod

   Jan 2022 — Present · Philadelphia, PA, US

   I maintain alignment of relevant data proposition with client needs by cultivating strong relationships with executives. I collaborate with the client\'s operations, marketing, and finance teams while conducting 12 virtual and live discovery and planning sessions. I support internal teams in training on client-specific business guidelines by gathering business assets. I collaborate with client services and finance teams to deliver financial communications and data services to clients. This includes MSA tracking and management, yearly client SOW and new project SOW development and PO delivery, working capital and cash flow management, client monthly budget reports, client accruals-forecast management, and client financial/activity reporting. I represent the company\'s Speaker Bureau management services, digital offerings, and project services by formulating the first pricing sheet. I improve client satisfaction by leading client conflict resolution and remediation efforts across all accounts.* Highlighted company\'s standard-level assessment achievements, year-to-date expenditures, forecasting accuracy, project accomplishments, and strategic goals by delivering five semi-annual and quarterly business review presentations to clients.* Drove 35% increase in annual revenue by exchanging information on new business prospects and growth of current accounts in liaison with business development leadership team.* Devised and shared client informational overviews, including SWOT analysis reporting with company\'s executive leadership, business development, and client services teams.* Spearheaded pharmaceutical client speaker bureau management and professional meetings onboarding initiatives by overseeing $9M transition planning.* Nurtured one-on-one relationships with clients in field commercial leadership roles and gained valuable insights by leveraging direct touchpoints.* Generated $5M in annual revenue by directing account operations across 21 pharmaceutical clients.

Education

• The George Washington University School of Business

  Master of Tourism Administration, Event and Meeting Management

• Saint Joseph's University

  Bachelor of Arts, English and Professional Communications