Mark Woods
Support Operations Manager @STEP CG
Middlesboro, KY, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Apr 2021 — Present
Support Operations Manager @STEP CG
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Covington, KY, US
EDUCATION
2018 — 2019
University of the Cumberlands
Bachelors of Science, Information Technology - Infrastructure Concentration
2017
Western Governors University
Information Technology
2007 — 2016
Southeast Kentucky Community and Technical College
Associate’s Degree, Associates of Applied Science in Computer Information Technology (Network Administration Option)
SKILLS
Team Leadership/ManagementMicrosoft OfficeTechnical WritingSoftware InstallationAvaya ProductsNetwork DeploymentNetwork AdministrationTcp/IpComputer HardwareGroup PolicyApple SoftwareTroubleshootingOperating SystemsMobile Device ManagementMacintosh HardwareWindows 7Computer RepairInformation TechnologyBomgarApple CertifiedHelp Desk SupportCustomer ServiceApple Remote DesktopWindows Remote DesktopNetworkingMcafeeTechnical SupportDeployment StrategiesCitrixSystem DeploymentActive DirectoryCisco MerakiHardwareMac Os X ServerWireless NetworkingOffice 365VpnGoogle DocsMacintosh ApplicationsOs X
ABOUT MARK WOODS
Operations and technology leader with extensive experience building and scaling managed…
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