Mark Hornbrook

About Mark Hornbrook

I am a seasoned operational executive in the global financial services space. I am expert in operations management, people management, solution development, process optimization and client relationship management. I BELIEVE IN:* Relationships - building and maintaining strong relationships with my family, coworkers, partners and clientele is critical to my success and my well being.* Change - I love and embrace change, as it is at the core of how we humans continue to evolve and improve. I spent my entire career working to improve processes and manage change for functions and teams that I was responsible for, and now I am focused on leveraging my expertise to bring improvements to our clients\' internal processes. WHAT MAKES ME DIFFERENT:* I truly believe that people are our most important assets and I manage/care accordingly.* I am a firefighter at heart. I do my best work in difficult situations.* I have over 20 years of experience improving processes and leading teams through change.* I am less concerned about credit and accolades, and more concerned about a team win.* I believe successes should be celebrated.* I believe it\'s critical to maintain a healthy work/non-work life balance (learned behavior).* I believe that we must continue to evolve and adapt to change. SPECIALTIES: Operational Management, Product/Solution Development, Project Management and Execution, People Development, Financial Services, Process Optimization, Change.

Experience

1. Senior Vice President

   State Street

   Apr 2019 — Present · Boston, MA, US

   Lead a team of State Street professionals and consulting partners to implement clients onto our industry leading Alpha Platform for clients in North America. Guide clients through a significant business transformation as part of their move to Alpha. Routinely engage client c-suite as sponsors of these programs. Serve as a member of State Street\'s Operating Committee.

Education

• University of Vermont Grossman School of Business

  Bachelor of Science (B.S.)

  1983 — 1989

• University of Vermont

  BS

  1983 — 1990

Skills

• Customer Service
• Strategic Planning
• Strategic Partnerships
• Operations Management
• Business Development
• Securities
• Program Management
• Crm
• International Operations
• Hedge Funds
• Strategic Thinking
• Management
• Internal Controls
• Account Reconciliation
• Risk Management
• Global Custody
• Executive Management
• Building Relationships
• Investments
• Financial Services
• Change Management
• Business Strategy
• Process Improvement
• Leadership
• Asset Management
• Portfolio Management
• Mutual Funds
• Process Optimization
• Fixed Income
• Equities
• Wealth Management
• Operational Excellence
• Team Building
• Management Consulting
• Software Project Management
• Business Process Improvement
• Fund Administration
• Back Office
• Business Process
• Wealth Management Services