Mark Holste

About Mark Holste

With over 30 years of experience in business and IT consulting, I have led transformative initiatives for Fortune 500 companies, focusing on strategy, customer engagement, and operational excellence. My expertise encompasses practice development, business development, project delivery, and business operations. Notably, I have successfully scaled CRM and Analytics practices, achieving over $150 million in sales. My consistent track record includes selling and delivering large-scale, complex projects involving strategy formulation, process improvement, and systems integration.Throughout my career, I have held leadership roles at prominent firms such as EY, PwC, and IBM, where I was instrumental in developing go-to-market strategies and building high-performing teams. My approach combines deep industry knowledge with a commitment to delivering measurable results, ensuring that clients achieve their strategic objectives.I am passionate about leveraging technology to drive business transformation and am always seeking opportunities to apply innovative solutions to complex challenges. My goal is to continue partnering with organizations to navigate the evolving business landscape and achieve sustainable growth.

Experience

1. Executive Advisor

   MCA Connect

   Apr 2025 — Present · Denver, CO, US

   As Executive Advisor at MCA Connect, I help shape the vision, strategy, and offerings for the Customer Engagement (CE) and Customer Service practice. My focus is on defining the portfolio, guiding go-to-market strategy, and building capabilities that position MCA Connect as a leader in transforming how manufacturers engage and serve their customers.I work closely with leadership to grow practice revenue, expand into Tier 1 accounts, and elevate deal size by aligning strategy, delivery, and sales enablement. This includes developing differentiated offerings, refining execution models, and ensuring the practice is positioned as a trusted partner for complex, enterprise-scale transformation initiatives.

Education

• University of Illinois

  B.S.

  1987 — 1991

Skills

• Telecommunications
• Pmo
• Leadership
• Software Development Life Cycle (Sdlc)
• Business Process
• Business Transformation
• Professional Services
• Consulting
• Business Intelligence
• Outsourcing
• Customer Relationship Management (Crm)
• Business Development
• Cross-Functional Team Leadership
• Start-Ups
• Strategy
• Change Management
• Crm
• Management
• Business Analysis
• Project Management
• Erp
• Vendor Management
• Sdlc
• Process Improvement
• Management Consulting
• Cloud Computing
• IT Strategy
• Analytics
• Business Strategy
• Business Process Improvement
• Go-to-Market Strategy
• Program Management
• Project Delivery
• Integration