Mark Hickson
Ai Transformation Strategist - Global Banking @Microsoft
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WORK HISTORY
Ai Transformation Strategist - Global Banking @Microsoft
Empowering a global bank along their AI Transformation journey, envisioning new possibilities and delivering technology solutions that result in targeted business outcomes.
EDUCATION
Western University
Honors B.Sc, Computer Science, Software Engineering Specialization with Distinction
SKILLS
ABOUT MARK HICKSON
I help senior leaders harness the power of AI to turn strategic vision into measurable business results. With more than 26 years of technology leadership, I blend deep technical expertise, sharp business acumen, and an infectious team spirit to guide organizations through AI and digital transformation.Throughout my career, I have consistently over-delivered against ambitious targets while fostering innovation and collaboration between business and technical teams.Here are a few highlights:• Delivered 200%+ sales attainment, earning Microsoft\'s Gold Club Winner and Key Talent recognition• Secured full-coverage wins of premium offerings at a large bank ($25M) and telco ($18M)• Drove over $12M in strategic platform wins at 2 large enterprise organizations during periods of organizational turmoilRecently, I have led AI strategy engagements with enterprise C-suite, line-of-business, and IT leaders—evaluating build/buy/extend decisions and providing clarity across Microsoft\'s multiple Copilots and platforms. I captured customer challenges and AI opportunities and helped shape go-to-market plans and inform product roadmaps.If you are a senior leader looking to navigate the evolving AI landscape and accelerate your digital outcomes, let’s connect and explore how generative AI can become your next competitive edge.
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