Mark Hunter

Senior Manager, Business Development @Lenczner Slaght

Toronto, ON, CA

In this role, I lead the Business Development team and play a pivotal role in developing, supporting, and executing the firm\'s business development strategy and initiatives including:• Designing and implementing comprehensive Business Development programs tailored for partners and associates that drive new business• Establishing client service excellence standards that ensure consistent, high-quality service delivery across all areas• Create the firms strategic client program including goals, elements, reasoning, budget and success measurements• Managing the firm\'s pitch and proposal process, resulting in increased win rates and more strategic pursuits• Initiating planning sessions that align group objectives with firm-wide growth strategy• Creating collaborative frameworks that facilitate cross-practice client teams and knowledge-sharing• Establishing relationship-building best practices that strengthen client retention and expand existing relationships• Developing metrics and analytics to measure the effectiveness of strategic Business Development programs and initiatives• Building a client centre of excellence that centralizes client intelligence, CRM and industry expertise to drive deeper client relationships