Mark Harmon

WORK HISTORY

SKILLS

ABOUT MARK HARMON

Highly accomplished and results driven Technologist, with 25+ years of success in optimising and transforming IT services, operations and performance across gaming, leisure, hospitality, government, media, and consulting sector.Proactively works across the organisation, bridging the gap between technology and business teams, collaborating with vendors and stakeholders to optimise IT services and ensure cost-effective solutions and business agility.Passionate about the potential of business technology, ensuring that IT infrastructure, applications, and IT services meet the evolving needs of the business while driving digital transformation, innovation, and efficiency.A positive and inspiring approach, with strong interpersonal skills, leading teams up to 60 people, leveraging an empowering leadership style. Articulates the benefits of investment in technology and related processes.Proven ability to lead resilient, robust, and scalable IT operations, reducing technical debt, delivering exceptional client service, and driving strategic initiatives that accelerate business growth and profitability. Champions the continuous improvement of operations and user experience (UX), whilst informing senior decision-makers on the technology landscape, proposing new products and features to gain competitive edge.Let’s connect to discuss how I can contribute to your organisation\'s success.