Mark H.

About Mark H.

I\'ve spent years building systems — software architectures, automation pipelines, AI agents. And I\'ve learned that the most fragile part of any system is rarely the code.It\'s whether the people building it feel safe enough to say \"I don\'t know,\"\"I made a mistake,\" or \"something\'s wrong.\"Most workplaces don\'t struggle because people lack skill or intelligence. They struggle because people don\'t feel safe telling the truth.I\'ve watched the same expensive pattern repeat across engineering environments: tension hides, energy drains, small misalignments become massive ones — not because teams lacked talent, but because they couldn\'t name uncertainty early enough to do anything about it.That\'s what I write about here.Not vulnerability as oversharing or emotional exposure — but as a practical, learnable skill that makes teams faster, clearer, and more resilient.I explore:Psychological safety without buzzwordsVulnerability with professional boundariesHonest feedback without collateral damageLeadership without emotional armorRebuilding trust after hard momentsThis work is grounded in research on psychological safety and trust — and in lived experience watching how people actually behave under pressure inside technical teams and organizations.If you\'re building teams where people can be both competent and human, follow along.

Experience

1. Board Member

   Comfort First, Inc

   Dec 2023 — Present

Education

• Washtenaw Community College

  Associate's degree, Automation Engineer Technology/Technician

  2009 — 2012

• Grand Valley State University

  Product Design and Manufacturing, Engineering

  2012 — 2016

• Washtenaw Technical Middle College

  High School, Mechatronics, Robotics, and Automation Engineering

  2009 — 2012

• Sandler

  Sandler Sales Training, Specialized Sales, Merchandising and Marketing Operations

• Grand Valley State University

  Bachelor of Engineering - BE, Product Design and Manufacturing

• MassChallenge

  Startup Finalist

Skills

• Mig Welding
• Public Speaking
• Product Development
• Solidworks
• Project Management
• Innovation
• Mechanical Engineering
• Communication
• Product Design
• Engineering
• Microsoft Office
• Machining
• V+ Language
• Robot Programming
• Project Planning
• Design
• Manufacturing
• Arc Welding
• Eagle Scout
• Fanuc Robots
• Microsoft Excel
• Manual Machining
• Ptc Creo
• Cnc Programming