Courtney Markham
Director of Product Management and Product Design @Purple Carrot
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WORK HISTORY
Director of Product Management and Product Design @Purple Carrot
Needham, MA, US
Lead Product Management and Product Design organizations, scaling teams and operating models to deliver customer-first digital experiences tied to revenue and retention.Partner with CEO and executive leadership to shape company vision, product strategy, and growth priorities.Drove platform-level transformation across shopping, dashboard, and cart architecture, enabling diversification, personalization, and improved lifecycle engagement.Established cross-functional execution frameworks that aligned Marketing, Operations, and Engineering while protecting team focus and delivery quality.Built leadership capability across Product and Design through coaching, clear accountability, and decision-making rigor.
EDUCATION
Plymouth State University
Bachelor of Arts, Graphic Design
Center for Digital Imaging and Arts | Boston University
Web Design Certificate
SKILLS
ABOUT COURTNEY MARKHAM
I’m a senior product leader who builds clarity in complex environments and turns fragmented efforts into scalable systems. My work sits at the intersection of product strategy, experience design, and organizational leadership. I partner with executive teams to define product vision, modernize platforms, and align teams around the work that drives measurable business outcomes.I’ve led organizations through periods of transition- stepping into executive leadership, rebuilding operating models, and guiding teams through platform-level transformation tied directly to growth, retention, and efficiency.How I create impact- Defining product vision and platform strategy that connects customer needs to business priorities- Leading and scaling Product, Design, and Engineering teams with clarity and accountability- Translating complexity into crisp narratives, decision frameworks, and execution plans- Coaching leaders to think systemically, prioritize effectively, and deliver with confidenceCareer highlights- Led the redesign and rebuild of a core commerce and customer platform, unifying acquisition and retention under a single system architecture- Partnered with Engineering to modernize a legacy tech stack and establish a design system that increased speed, quality, and consistency- Built and mentored Product and Design leaders, establishing operating rhythms grounded in customer value and data-driven decision makingI’m energized by teams tackling meaningful problems at scale, where strong product thinking, clear systems, and thoughtful leadership create momentum across the business.
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