Mark Grzeszczak
Sr. IT Operations Leader, and Maxwell Leadership Speaker | Coach | Trainer | Mentor who helps Individuals and Leaders Discover Purpose, Build Influence and Transform Lives
- Role
- Sr IT Operations Leader at Gainwell Technologies
- Location
- Sacramento, CA, US
- LinkedIn followers
- 500 followers
About Mark Grzeszczak
I help people grow (transformation) from the inside out—because leadership starts with…
Experience
Sr IT Operations Leader
Jun 2021 — Present · US
Account Leadership / Project Management of Client Service Operations and Remote IT Staff Resources for CalSAWS. Oversee Gainwell resources in the support of Centralized Client Support. Developed and maintain operational practices and procedures to provide reliability for Gainwell’s service to CalSAWS. Provide guidance / leadership for operational documentation and system audits (SOC1, SOC2). Provide guidance on technology advancements, changes, and business / disaster recovery. Provided leadership for on-premises data center decommissioning and related operational activities. Provide and maintain financials for the account. Prepare, plan, and execute client change orders
Skills
- Cisco Technologies
- Leadership
- Lan-Wan
- Microsoft Office
- Cisco Firewall Security
- Public Speaking
- Vpn
- Service Delivery
- System Administration
- Servers
- Customer Relations
- Process Improvement
- Project Delivery
- Bgp
- Project Management
- IT Management
- Windows
- Voip
- Data Center
- Active Directory
- Cisco Routing & Switching
- Customer Service
- Mpls
- Sdlc
- Business Process Improvement
- Team Building
- Management
- Disaster Recovery
- Network Security
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