Mark Gildea

About Mark Gildea

I\'m someone that is very determined, detail oriented, and truly excels under pressure. I consider myself a leader by example and a life-long learner because I strive to not only grow professionally but personally as well.

Experience

1. Project Manager

   KINEXON

   Dec 2017 — Present · Pittsburgh, PA, US

   Led NFL, MLB, and the Big 12 SafeZone league-wide contact tracing for all personnel with successful implementation rollout and maintaining positive long-lasting relationships with all customers.• Operating as the project team lead for assigned sports projects (NBA, NCAA, NFL, NHL) of KINEXON\'s core player tracking product in accordance with creating operational timelines while following implementation processes for continued improvement between Germany and the U.S.• Communicating with technical leads and Product Managers to prioritize customer requirements throughout the product Agile workflow to enhance App features, product developments, and hardware components of each quarterly release.• Ensuring customers\' must-have deliverables are provided in line with the organization\'s business needs to meet time-sensitive product delivery turnaround and exceed customers\' expectations.• Managing technical issues and action items through proactive communication to assist in resolving critical blockers/issues with issue escalations and successful data usage for customers from origination to resolve.• Tracking project time reporting, tasks, incidents, and risks for each customer/project to work with sales teams/account managers to oversee project costs, project schedule, and scope.

Education

• Florida State University

  Bachelor of Science (B.S.), Sociology - College of Social Sciences and Public Policy: Minor - Business Finance

  2004 — 2011

• Northwestern University

  Certificate, Software Development - Full Stack

  2016 — 2017

Skills

• Bootstrap
• Event Planning
• Css
• Node.js
• Technical Support
• Mysql
• Customer Service
• Agile Project Management
• Product Management
• Sponsorship
• Athletics
• Wordpress
• Git
• Javascript
• Sports Management
• Guest Service
• Software Product Management
• Client Services
• Confluence
• Heroku
• Social Media
• Sports Marketing
• Client Relations
• Agile
• Baseball
• Product Support
• Statistical Software
• Html5
• Management
• Real-Time Data Acquisition
• Social Networking
• Social Media Marketing
• Sportvu
• Leadership
• Microsoft Office
• Sports
• Github
• Team Foundation Server (Tfs)
• Time Management
• Event Management