Mark Jones
Head of Operational Readiness @Nest Pensions
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WORK HISTORY
Head of Operational Readiness @Nest Pensions
London, GB
Responsible for recommending operational readiness for go-live of new scheme administration service solution being transitioned from incumbent to new supplier - Ensuring a set of business-owned readiness outcomes are satisfied, either via new supplier\'s contracted deliverables or other means - Analysis of readiness of new supplier\'s operational service and solution and adherence to contractual requirements - Business lead for the internal project team ensuring that supplier management and oversight functions equally prepared for the new solution post go-live - Responsibility for ensuring the transition and data migration approach has minimal impact on operations and the customer experience
EDUCATION
Swansea University / Prifysgol Abertawe
BScEcon 2:1, American Studies & Geography
ABOUT MARK JONES
A highly versatile professional with excellent communication and inter-personal skills and over ten years’ experience across operational, analytical and commercial environments. Recent roles have involved a range of remits and responsibilities, from the management of a successful operational team to complex business analysis and project management. Previous experience as a Contract Manager and Sourcing Consultant have also provided me with invaluable exposure to commercial negotiations and conflict resolution within various industries, contexts and nuances.
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