Mark Frees

Customer Service Architect - CDW

Role
Customer Service Architect at CDW
Location
Cincinnati, OH, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Mark Frees

Focused IT professional with 20+ years of experience in financial, insurance, manufacturing and system integration environments. Success has been built on building and leading strong teams of highly technical people. Proven history of listening to understand the problem, maximizing resources to solve business challenges, and communicating the results clearly to non-technical management and staff. Strong ethics, hard work, and experience contribute to internal and external customer satisfaction. Build and maintain strong professional relationships with inside and outside resources. Skilled in: • Team leadership • Effective communication • Project management • Resource management • Highly technical solutions

Experience

  1. Customer Service Architect

    CDW

    Feb 2016 — Present · US

Education

  • University of Cincinnati

    Associate of Science (A.S.), Electrical Engineering Technologies/Technicians

    1981 — 1984

  • University of Cincinnati College of Applied Science

    Associate's degree, Electrical Engineering Technology

    1981 — 1984

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Mark Frees — Customer Service Architect at CDW in Cincinnati, OH, US | Unifers