Mark Fithian
Co-Founder & Partner at WideOpen | Strategic Customer Experience (CX) | Business Consultant & Strategist | Author
- Role
- Co-founder & Partner at Wideopen
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Mark Fithian
My work has always focused on helping businesses connect more successfully with their…
Experience
Co-founder & Partner
Mar 2011 — Present · Seattle, WA, US
WideOpen is a consulting company focused on Strategic Customer Experience – dedicated to helping companies achieve a permanent shift toward customer centricity. We help companies align and orchestrate efforts internally to improve the end-to-end customer experience externally.Through Helix™, our integrated set of tools, frameworks, and methods, we collaborate with clients on the critical building blocks of Strategic Customer Experience at scale:• Empathy insights• Strategic planning• Blueprinting• Operating model alignment• Cultural advocacyLearn more:
Skills
- Digital Strategy
- Marketing
- Strategy
- Marketing Strategy
- Leadership
- Strategic Planning
- Annual Planning
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