Mark Wright
MNS Reaction Engineer at Perry proTECH
- Role
- Senior Support Engineer at PERRY proTECH
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
About Mark Wright
Industrious, independent and knowledgeable CompTIA Security+, Network+ and A+ certified IT professional with a proven ability for high quality customer service in high-pressure environments. Delivers deft communication skills, with a reputation for tactful honesty, and fast, efficient problem solving.
Experience
Senior Support Engineer
Feb 2023 — Present · Dayton, OH, US
Education
University of Cincinnati
Journalism
2012
Per Scholas, Cincinnati
IT Support Certificate , IT Support
2017
Skills
- Computer Hardware Troubleshooting
- Research
- Virtualization
- Software Troubleshooting
- Microsoft Office
- Sales
- Voice Over Ip (Voip)
- Microsoft Excel
- Printer Support
- Supervisory Skills
- Technical Support
- Employee Relations
- Network Security
- Comptia a+
- Social Media
- Servicenow
- Malware Prevention/Removal
- Marketing
- Creative Problem Solving
- Customer Satisfaction
- Teamwork
- Comptia Network+
- Network Configuration
- Preventive Maintenance
- Employee Training
- Desktop Support
- Conflict Management
- Inventory Control
- Event Planning
- Leadership
- Customer Service
- Backup & Recovery Systems
- System Configuration
- Time Management
- Microsoft Word
- Computer Repair
- Hardware Installation
- Writing
- Multitasking
- Network Troubleshooting
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