Mark Etue

Strategic Consultant @Solera Dealer Solutions

FL, US

The Strategic Consultant will be responsible for managing the relationship with clients from point of contract through software implementation and beyond. This position will also be responsible for monitoring sales and CSI metrics and making recommendations to dealerships on area of potential improvement while interacting with all levels of dealership management and staff. This position is office based and includes performing remote training and consultative meetings.The Strategic Consultant will also provide clients with advice and best practices to better manage their inventory and merchandising. Ensures software utilization and help promote client\'s return on investment as per company roadmap. Maintains monthly communication with different levels of the dealer management at each dealer location including management of customer issues and conflict resolution.Client retention. Track and report metrics.Manage expenses. Upsells other DealerSocket products and services. Develops references through existing dealers/dealer contacts and coordinate ongoing training and technical support needs of the dealer customer.

Broward College

AS

University of Central Florida

Bachelor