Markeisha Kite

About Markeisha Kite

At AssuredPartners, our team pioneers client-specific benefits education, leveraging over seven years of insurance industry experience with a focus on CRM and Medicare Part B. Tailoring solutions for diverse groups, we ensure high satisfaction and retention rates, a testament to our consultative approach and dedication to service excellence.As an Independent Insurance Agent, I am committed to the development of innovative marketing strategies and the continuous expansion of product lines. My role involves educating large employee groups, utilizing technology and trends to facilitate informed decisions about their benefits, thereby cultivating enduring client relationships and reinforcing the reputation of AssuredPartners as a trusted advisor.

Experience

1. Employee Benefits Specialist

   Assuredpartners

   Aug 2023 — Present

   Comprehensive understanding of quoting, enrollment, case submission, underwriting, benefit administration, eligibility and renewals • Thorough knowledge of technology, software, and platforms that support enrollment and HR processes, BSWIFT, Employee Navigator, Selerix, ADP, Paylocity, Workday, etc.• Develop tailored insurance solutions, optimizing client coverage and risk management. Educate clients on policy details, recommending beneficial adjustments for protection. • Streamline premium calculations, underwriting, case submission, ongoing eligibility, and renewals. Prepare benefit guides for HR, employees, and advisors ensuring efficiency and accuracy.• Drive revenue growth by identifying cross-selling opportunities and developing new accounts through strategic client engagement and market analysis. • Educate policyholders on complex insurance terms, facilitating informed decisions and fostering long-term client relationships. • Create and administer presentations for small to medium employee groups to educate, quote, enroll, and service robust benefit options.• Build and maintain relationships with technical developers, business stakeholders, sales, operations and external clients. Acting as a SME/point of contact for business groups. • Manage stakeholder expectations, understand pain points in technology workflows to reveal underlying root and champion solutions with a view towards long-term vision.• Help with user acceptance testing (UAT) as needed. Help stakeholders differentiate between wants and needs. • Maintain multiple state licenses, certificates, and continuing education ensuring compliance and client satisfaction.

Education

• Chicago State University

  Communication and Media Studies