Mark Duncan

About Mark Duncan

I began my professional journey with a leadership development program focused on sales management. This early experience ignited my passion for building high-performing teams and driving strategic growth. Progressing through various roles and working across multiple regions in the US has honed my skills in sales leadership, team development, and customer experience optimization.As a leader, I\'m driven by the opportunity to develop others, connect with clients and customers, and grow organizations and business results. I take pride in teaching, developing, and promoting top talent, guiding individuals through their professional development journeys. Each day presents new challenges and opportunities to excel, and I thrive on strategically analyzing business environments and collaborating with talented teams to achieve our shared goals.My focus on sales, training, service, and customer experience is underscored by a deep understanding of the importance of connectivity in today\'s world. I am dedicated to owning our team\'s performance metrics, from sales and service to customer experience and data analytics, with a keen eye for talent development and a commitment to driving strategic growth. Exceeded annual sales and service quotas, leading to national recognitionDeveloped and promoted top talent, resulting in significant team growthImplemented innovative strategies that drove a 200%+ increase in annual business revenueLed teams to achieve record-breaking results, including $200M in annual service revenue growth🥇Received numerous awards for sales excellence, including multiple Summit Awards for exceeding targets\'! I\'m always interested in discussing industry trends, leadership strategies, and ways to drive business growth. Feel free to reach out if you\'d like to share insights or explore potential collaboration opportunities.

Experience

1. Regional Director

   CoStar Group

   Sep 2024 — Present

   Leader in Corporate Real Estate Data and Analytics: • Lead a team of Account Executives, Sr. Sales Directors, and Sales Associates in the Washington, DC - HQ Market selling CoStar and LoopNet suite of SaaS Products, Data Resources, and Digital Advertising. • Utilizing Richardson Sales Methodology and Consultative Selling, provide full-cycle account management and growth prospecting for a $2M Monthly Recurring Revenue Book of Business. • Support Brokers, Owners, Service Providers, Investors and others to help analyze market conditions, economic trends, property valuations, lease negotiations and market availability.

Education

• University of Georgia - Terry College of Business

  Executive MBA

• John Cabot University

  Internation Study Abroad, International Business

  2007 — 2007

• University of Florida

  Bachelor’s Degree, Warrington College of Business; Business Administration--Marketing; Communication Studies Minor

  2004 — 2008

Skills

• Customer Experience
• Powerpoint
• Microsoft Excel
• Sales Presentations
• Social Networking
• Recruiting
• Communication
• Hiring Personnel
• Event Planning
• Leadership
• Wireless
• Public Speaking
• Business Development
• Direct Sales
• Management
• Forecasting
• Microsoft Office
• Sales
• Telecommunications
• Solution Selling
• Sales Operations
• Customer Retention
• Customer Service
• Marketing
• Retail
• Inventory Management
• Social Media
• Interpersonal Communication
• Strategic Planning
• Time Management
• Building Relationships
• Sales Management
• Microsoft Word
• Team Leadership
• Hospitality
• Account Management
• Performance Management
• Marketing Strategy
• Interviewing Skills
• Customer Satisfaction