Mark Schroeder

About Mark Schroeder

Guidehouse empowers public sector organizations by enabling operational improvements…

Experience

1. Managing Consultant

   Guidehouse

   Oct 2022 — Present · US

   Accomplished homeland security public policy professional with significant experience managing millions of dollars of projects for public sector clients ranging in size, scope, and complexity.Strategic Communications & Policy InfluenceLead strategic communications teams to significantly enhance stakeholder engagementand information dissemination for U.S. Customs and Border Protection (CBP), Office ofTrade clients. Key accomplishment: spearheaded the Office\'s strategic plan, its first in its 50-year history.Directed technical documentation development for modernizing a CBP Office of Trade client\'s information technology platform responsible for managing billions of dollars in cross-border trade annually. Successfully guided the client through initial requirements gathering, directly securing a \'green light\' and subsequent multi-million dollar funding for additional system development.Financial & Program Management CommunicationOrchestrated critical financial communication and validation efforts, coordinating with finance teams and clients to resolve a multi-million dollar invoicing backlog, significantly reducing Days Sales Outstanding from 90 to under 45 days. Developed meticulously-produced client billing documentation, supporting the resolution of dozens of outstanding invoices, contributing to the backlog reduction.Liaised with client program management officials to manage project status communications for $20M in annual task orders, delivering timely, accurate, and compliant reporting on deliverables, staffing, and engagement budget expenditures.Developed and implemented clear communication protocols for staffing management,streamlining onboarding for 100+ team members and ensuring alignment with organizational policies.Business DevelopmentLeveraged deep client institutional knowledge to develop and tailor compelling writtenresponses for multi-million dollar proposals, showcasing past performance success tosecure new and follow-on work.

Skills

• Hootsuite
• Data Visualization
• Public Affairs
• Public Policy
• Twitter
• Facebook
• Process Improvement
• Recruiting
• Business Process Mapping
• Sharepoint
• Affiliate Marketing
• Google Adwords
• Google Webmaster Tools
• Successfactors
• Pinterest
• Rss
• Government
• Google Docs
• Policy Analysis
• Blogging
• Project Management
• Proposal Writing
• Wordpress
• Tableau
• Strategic Communications
• Process Mapping
• Writing
• SEO
• Microsoft Office
• Cognos
• Human Capital Management
• Budgets
• Performance Improvement
• Google Analytics
• Project Planning
• Analysis
• Program Management
• Organizational Communication
• Analytical Skills
• Tweetdeck