Mark Davidson

About Mark Davidson

I am a technology executive who serves as CIO of Western Reserve Area Agency on Aging and CISO of CareDirector USA, where I lead organizations through the complex intersection of IT strategy, cybersecurity, and digital innovation.My leadership philosophy centers on aligning technology with organizational mission while keeping people at the forefront. I build programs that keep data secure and compliant (HITRUST, HIPAA) while enabling growth, efficiency, and resilience.Over the past decade I have guided organizations in healthcare, non-profit, and other regulated industries through modernization, security transformation, and enterprise innovation. At the executive table I translate technology into business outcomes and help boards and leadership teams make confident, informed decisions about the future.

Experience

1. Chief Information Officer

   Western Reserve Area Agency on Aging

   Jan 2025 — Present · Cleveland, OH, US

Education

• Kent State University

  Bachelor of Business Administration (B.B.A.), Computer Information Systems

  2008 — 2013

Skills

• Communication
• Group Policy
• Citrix Xenapp
• Active Directory
• Windows Server
• Microsoft Exchange
• Mobile Device Management
• Networking
• Troubleshooting
• IT Solutions
• Microsoft Azure
• System Administration
• Management
• Office 365
• Information Technology
• Leadership
• Servers
• Microsoft Office
• Microsoft Dynamics Crm
• Google Apps
• Network Administration
• Avaya Ip Telephony
• IT Management