Mark Cunnell

Global Digital Transformation Leader @Boston Scientific

Hemel Hempstead, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2021 — Present

Global Digital Transformation Leader @Boston Scientific

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Identified the strategic need and established a new Product Information Management competency, globally transforming customer experience and business processes across the regulated matrix organization.* Created Boston Scientifics Product Information Management (PIM) strategic vision, articulated it to achieve buy-in from Senior Vice Presidents; it enables the transformation of Customers Experience, optimizes business processes and is on target to achieve benefits of $25M+ within three…

EDUCATION

N/A

University of Cambridge

Generative AI in Business, Business Administration, Management and Operations

N/A

Imperial Business School

Digital Transformation Strategy IVP, Business Administration, Management and Operations

1994 — 1997

Queen Mary University of London

BSc (Hons), Computer Sceince

2013 — 2013

The Open University

Business Administration and Management (Strategy)

2004 — 2005

The Open University

Professional Diploma in Management

SKILLS

IvrBusiness StrategyStrategyContact CentersConsultingUnified CommunicationsCloud ComputingBusiness InnovationAvaya TechnologiesBusiness DevelopmentBusiness ProcessDigital TransformationCrmEnterprise SoftwareSolution ArchitectureCtiSalesforce.comProfessional ServicesGo-to-Market StrategySoaTelecommunicationsCloud CommunicationsConverged CommunicationsStrategic ConsultingManagementPre-SalesSipBusiness TransformationSession Initiation Protocol (Sip)Customer Experience ConsultingAvaya ProductsCustomer Relationship Management (Crm)Speech RecognitionAvayaNortelBusiness AnalysisSolution SellingManaged ServicesTelephonySocial Media

ABOUT MARK CUNNELL

I am a senior digital‑transformation leader with a track record of converting ambitious…

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Mark Cunnell — Global Digital Transformation Leader at Boston Scientific in Hemel Hempstead, GB | Unifers