Mark Rodriguez

Director, Client Services at ADP

Role
Director, Client Services at ADP
Location
Phoenix, AZ, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Mark Rodriguez

Throughout my career, I have specialized in leading strong performing teams in sales, customer experience and account retention. I have a passion for new initiatives and enjoy the challenges that come with launching new business units and leading important projects. My leadership experience is vast, having created and led teams in identity protection, wireless communications, employment advertising and financial services.

Experience

  1. Director, Client Services

    ADP

    Jun 2017 — Present · Tempe, AZ, US

Education

  • Rapport Leadership International

    Master Graduate (Completed a three-course series), Professional Training and Coaching

    2007 — 2007

  • University of Northern Colorado

    Bachelor of Science, Business Administration, Marketing

    1987 — 1991

  • Emory University - Goizueta Business School

    Managerial Leadership Program Certificate

    2007 — 2007

Skills

  • Recruiting
  • Outlook
  • Cold Calling
  • Call Center
  • Event Planning
  • Social Networking
  • Call Centers
  • Business Development
  • Marketing Communications
  • Customer Satisfaction
  • Training
  • New Business Development
  • Leadership
  • Customer Experience
  • Contract Negotiation
  • Start-Ups
  • Project Management
  • Customer Retention
  • Customer Service
  • Strategy
  • Program Management
  • Public Speaking
  • Marketing Strategy
  • Social Media Marketing
  • Microsoft Excel
  • Process Improvement
  • Strategic Partnerships
  • Coaching
  • Operations Management
  • Leadership Development
  • Human Resources
  • Microsoft Office
  • Sales
  • Performance Management
  • Crm
  • Salesforce.com
  • Marketing
  • Account Management
  • Organizational Development
  • Microsoft Word

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