Mark Clagett

Customer Success Leader at Hyperproof

Role
Director of Customer Success at Hyperproof
Location
Bellevue, WA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Mark Clagett

An accomplished professional known for leading by example, excellent communication skills, attention to detail, being a quick learner, and the ability work with and relate to people. Experience as both leader and team member for projects, product launches, and new internal processes and initiatives. Proficient in problem solving, process improvement, providing and gathering feedback, and data analysis. With diverse experience in people management, project management, community management, account management, and technical support, I have honed my skills for gathering information and using feedback to help problem solve and maximize the efficiency and productivity of multiple products, services, and marketing campaigns for SaaS companies.

Experience

  1. Director of Customer Success

    Hyperproof

    Sep 2025 — Present

Education

  • University of Washington

    Economics

    2000 — 2002

Skills

  • Project Management
  • Account Management
  • Customer Service
  • Social Media
  • Program Management
  • SEO
  • Product Management
  • Cross-Functional Team Leadership
  • Relationship Management
  • Public Relations
  • Troubleshooting
  • Networking
  • Microsoft Technologies
  • Reputation Management
  • Marketing
  • Star Wars
  • Customer Satisfaction
  • Sharepoint
  • Digital Marketing
  • Optimization
  • Blogging
  • Advertising
  • Saas
  • Facebook
  • Efficiency
  • Microsoft Office
  • Analysis

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Mark Clagett — Director of Customer Success at Hyperproof in Bellevue, WA, US | Unifers