Mark Clagett
Customer Success Leader at Hyperproof
- Role
- Director of Customer Success at Hyperproof
- Location
- Bellevue, WA, US
- LinkedIn followers
- 500 followers
About Mark Clagett
An accomplished professional known for leading by example, excellent communication skills, attention to detail, being a quick learner, and the ability work with and relate to people. Experience as both leader and team member for projects, product launches, and new internal processes and initiatives. Proficient in problem solving, process improvement, providing and gathering feedback, and data analysis. With diverse experience in people management, project management, community management, account management, and technical support, I have honed my skills for gathering information and using feedback to help problem solve and maximize the efficiency and productivity of multiple products, services, and marketing campaigns for SaaS companies.
Experience
Director of Customer Success
Sep 2025 — Present
Education
University of Washington
Economics
2000 — 2002
Skills
- Project Management
- Account Management
- Customer Service
- Social Media
- Program Management
- SEO
- Product Management
- Cross-Functional Team Leadership
- Relationship Management
- Public Relations
- Troubleshooting
- Networking
- Microsoft Technologies
- Reputation Management
- Marketing
- Star Wars
- Customer Satisfaction
- Sharepoint
- Digital Marketing
- Optimization
- Blogging
- Advertising
- Saas
- Efficiency
- Microsoft Office
- Analysis
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