Mark Donovan
Customer Success Manager @Ciena
London, GB
EMAILS
MOBILE NUMBERS
+91 *********19
Signup · Get unlimited contacts
WORK HISTORY
Feb 2021 — Present
Customer Success Manager @Ciena
View department →
ABOUT MARK DONOVAN
Providing solutions and assurance of service delivery for Vodafone at Ciena.I act as a voice of Vodafone within the Ciena team and look to help achieve their business objectives, driving lifecycle management to achieve growth and network efficiency. I manage continuous improvement programmes internally and externally with the aim of optimising operations, increasing c-sat and building seamless delivery models.Service adoption, retention and expansion of network services, escalations. Ciena Vodafone advocate.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.