Mark Butler
Applying OCM best practices to support enterprise/global MS-365 implementations by fostering Organizational Adoption & Usage
- Role
- Ocm Lead Consultant at Tata Consultancy Services
- Location
- Logan, UT, US
- LinkedIn followers
- 500 followers
About Mark Butler
Mark C. Butler is a Organizational Change and Business Process improvement (BPM/OCM)…
Experience
Ocm Lead Consultant
Nov 2021 — Present · UT, US
My role in the Microsoft Business Unit – Digital Workplace team is focused on guiding clients through the process of organizational adoption and usage related to global MS-365 implementations. This covers OCM plan development and execution including User Comms design and publication, on-demand user support, development and delivery of interactive end user training on all things M365 - Teams, SharePoint, OneDrive, MS Planner and Task Management, Teams meetings, Document Management, etc.).
Skills
- Organizational Agility
- Program Management
- Agile
- Organizational Change
- Process Improvement
- Business Process Design
- Professional Services
- Business Requirements
- Process Engineering
- Requirement Specifications
- Business Analysis
- Visio
- User Interface Design
- Consulting
- Workshop Facilitation
- Large Group Facilitation
- Custom Software Development
- Software Development
- Agile Methodologies
- Requirements Gathering
- Team Building
- Management
- Lean Thinking
- Analysis
- Powerpoint
- Continuous Improvement
- Software Project Management
- Crm
- Performance Improvement
- Use Case Analysis
- Presentation Coaching
- Erp
- Business Process Improvement
- Requirements Analysis
- Project Facilitation
- Leadership
- Business Process
- Project Planning
- Business Process Re-Engineering
- Integration
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