Mark Burris
Support Technician @OUTFORM
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WORK HISTORY
Support Technician @OUTFORM
Dallas-Fort Worth, TX, US
Responsible for support of retail technology displays for deployment, R&M, updates, and documentation for multiple clients. Worked remotely and on-site for coaching and QC of manufacture and installation. Also performed remote access, phone, and on-site support for troubleshooting and resolution of non-functional display aspects. Processed replacement part orders and coordinated physical repairs of damaged displays. Captured data for trending issues and documented processes for issue resolution. Work with Design/Engineering teams to improve Retail Readiness and serviceability.
SKILLS
ABOUT MARK BURRIS
Technology Deployment Leader experienced in scheduling, orchestrating, and executing small to large scale IT cabling & Audio/Visual projects within commercial environments. Proficient in building and managing relationships with construction trades, corporate partners, and field employees. Reputation of delivering projects on time, controlling costs, and improving efficiency.
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