Mark Bloomfield
Consultant Business Analyst @苏黎世保险
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WORK HISTORY
Consultant Business Analyst @苏黎世保险
Senior Business Analyst within a strategic programme designing and implementing a new operating model for a major element of the UK business, initially insourcing 400+ operational servicing staff, followed by the outsourcing/offshoring of selected operational services to a new global BPO.
SKILLS
ABOUT MARK BLOOMFIELD
Highly successful independent Business Change consultant with 30 years experience within the financial services sector. For over 25 years I have operated as a Business Analyst, Business Architect & /or Project Manager implementing business systems & /or operational and organisational change and have knowledge and hands-on experience of the full project lifecycle.Sectors: Financial Services, General Insurance, Commercial Lines, Life, London Market, Personal Lines, Protection, Reinsurance, Pensions, Credit CardsSkills: As-is/To-be, Acceptance Criteria, Business Architecture, Business Analysis, Business Case, Business Design, Business Process, Business Requirements, Customer Journey, Delivery Management, Operating Model Design, RFP, Stakeholder Management, Strategy, Supplier Management, Target Operating Model, Test Cases, TOM, Transformation, UAT, User Acceptance Testing, User StoriesMethodologies: Agile, Waterfall and the most important one, common sense.Tools: Jira, Confluence, Visio, Office, SharePoint
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