Mark Behrle
Passionate Senior Customer Success Leader, U.S Air Force Veteran, Story Teller, and Global Co-Chair Veterans @ LinkedIn ERG
- Role
- Head of Customer Success Large Enterprise East Learning and Hiring - Linkedin Talent Solutions at Linkedin
- Location
- Lewes, DE, US
- LinkedIn followers
- 500 followers
About Mark Behrle
A highly motivated and strategic thinker, I am a passionate leader in customer success with a robust foundation built on 20 years of military service in the United States Air Force within the Information Technology sector and 25 years in the learning and talent industries and 25 years in Leadership. I am a hands-on, deeply engaged mentor, problem solver, coach, and leader of large, diverse global teams. My skills include problem solving, conflict management and performance-based coaching. I possess extensive experience in leading and directing customer success, consulting, presales, and global professional services teams in both public and commercial sectors. I am fervent about leading teams, mentoring young professionals, supporting fellow veterans as the Global Veterans Co-Chair at LinkedIn, and enabling teams to deliver world-class customer value for LinkedIn\'s talent and learning clients
Experience
Head of Customer Success Large Enterprise East Learning and Hiring - Linkedin Talent Solutions
Jul 2022 — Present · Lewes, DE, US
Lead and manage a team of leaders within LinkedIn Talent Solutions. Our Learning and Hiring Customer Success teams are responsible for driving customer success and value impact across our North America Large Enterprise customers. Lead teams, mentor young professionals, support fellow veterans, and enabling teams to provide world-class customer value for LinkedIn\'s talent and learning customers.
Education
Jack Welch Management Institute
Organizational Leadership
Skills
- Crm
- Employee Training
- Consulting
- Team Leadership
- Team Building
- Defense
- Training Delivery
- E-Learning
- Customer Retention
- Professional Services
- Business Development
- Military Operations
- E-Learning Consulting
- Program Management
- IT Operations
- Customer Relationship Management (Crm)
- Blended Learning
- Program Implementation
- Customer Satisfaction
- Adult Education
- Account Management
- Change Management
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