Mark Y.
Membership Service Representative @Madison Square Garden Sports Corp.
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WORK HISTORY
Membership Service Representative @Madison Square Garden Sports Corp.
New York, NY, US
Manage a portfolio of 800+ season ticket member accounts, delivering exceptional service for New York Knicks and New York Rangers clients.• Build long-term relationships with clients by providing tailored solutions, maximizing retention, and driving renewals across both teams.• Proactively identify upsell opportunities in premium seating, group sales, and fan experience add-ons to enhance overall client satisfaction.• Collaborate with internal departments to resolve client issues quickly, ensuring a world-class member experience at The World’s Most Famous Arena.
EDUCATION
Fiorello H. LaGuardia High School
High School Diploma, 4.0 GPA
ABOUT MARK Y.
Dedicated and motivated professional with a passion for building strong business relationships. Experienced in strategic planning, prospecting, and client relationship management. Proven ability to develop and execute innovative business strategies that drive measurable results. Over three years of team-oriented experience, excelling in a fast-paced environment while fostering collaboration and growth. Adaptable and skilled in navigating diverse industries, with a track record of success in business development and client engagement.
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