Mark A. Jansen

Experience

1. Senior Analyst

   Transportation Resource Associates, Inc

   Sep 2022 — Present · Philadelphia, PA, US

   Provide management and operations consulting to public transit agencies across North America, specializing in State Safety Oversight (SSO), Safety Management Systems (SMS), rail operations, and control center performance. Experienced in triennial audits, safety event investigations, compliance assessments, and program improvement for heavy rail, light rail, streetcar, bus rapid transit, and other fixed‑guideway systems.In Pennsylvania, support PennDOT’s SSOA program (formerly RTSRP), overseeing SEPTA (heavy/light rail), PRT (light rail, busways), and CamTran (inclined plane). Conduct OCC and RTO inspections, lead safety investigations, provide SME support, and perform audits and busway oversight.In Massachusetts, work with the MBTA Safety Department to implement SMS processes and strengthen safety programs. In Maryland, support MDOT oversight of MTA Metro SubwayLink and Light RailLink.In New Jersey, conduct reviews for PATCO and NJ Transit River Line under NJDOT.In Washington, advise King County Metro for Sound Transit on light rail safety, compliance, and peer review activities.In Oregon, assist ODOT with audits, OCC evaluations, and safety enhancements for TriMet MAX.In Utah, support UDOT with audits and compliance for UTA TRAX.In Minnesota, conduct audits of Metro Transit under MnDOT.In Texas, support TxDOT with DART TCC process/documentation reviews, rail rules compliance, roadside hazard assessments for Dallas Streetcar, and procurement reviews for MATA and Galveston Island Transit.In Florida, support FDOT oversight of Miami‑Dade Transit (Metrorail, Metromover, Metrobus), HART (OCC certification for TECO Streetcar), and CFRC SunRail. Reviewed SunRail’s internal audit program and SSPP, assessed Metrobus operations and training, and reviewed bus control center safety on the South Dade Transitway.Certifications: TSSP‑Rail, PTSCTP. Member of APTA Rail Transit Committee and APTA Operations Control Center Technical Forum.

Skills

• Business Development
• Transportation
• Railway
• Contract Management
• Project Delivery
• Management
• Information Systems
• Customer Service
• Strategy
• Advertising
• Timetabling
• Web Content
• Business Planning
• Procurement
• Ms Project
• Project Planning
• Marketing
• Stakeholder Management
• Team Leadership
• Content Marketing
• Brand Management
• Project Management
• Customer Experience
• Rail
• Wayfinding
• Researching New Technologies
• Marketing Communications
• Social Media
• Travel Planning
• Corporate Branding
• Commercial Management
• Change Management
• Brand Development
• Public Transport