Mark Allen
AI Strategy & Innovation Leader
- Role
- Chief Product and Innovations Officer at Altigen Technologies
- Location
- American Fork, UT, US
- LinkedIn followers
- 500 followers
About Mark Allen
I build AI-powered products that convert slide-deck ideas into revenue-generating reality—without leaving compliance, customers, or culture behind. As Chief Innovation Officer at Altigen Technologies (20••••24), I led a 70-person engineering and product organization spanning five countries, re-architecting a legacy telephony suite into a modern, AI-driven SaaS platform for banks and credit unions. The transformation trimmed $1.2 million in annual overhead, accelerated release cycles, and smoothed the integration of two strategic acquisitions I sourced and managed. Earlier, I founded Blue Panda Communications, secured multimillion-dollar funding, and delivered the world’s first serverless, multi-channel customer-engagement platform on Microsoft Azure—a product compelling enough to land a Microsoft keynote slot and a subsequent IP acquisition. My foundation is hands-on infrastructure and unified communications: from building some of the earliest Hyper-V cloud deployments to designing global pricing models for hosted UC services. That end-to-end perspective lets me translate cutting-edge AI concepts into secure, regulator-friendly solutions that scale. Core Strengths AI & Product Strategy: Define roadmaps that turn legacy software into data-driven SaaS platforms. Operational Leadership: Guide global, cross-functional teams through restructuring, M&A, and rapid growth while safeguarding culture and cost targets. Regulated-Industry Expertise: Deliver banking-grade solutions that satisfy NASD, SEC, HIPAA, and FFIEC requirements. Go-to-Market Execution: Blend technical depth with boardroom fluency to win funding, keynote stages, and marquee customers. Change Management: Drive process improvements that unlock both speed and savings—then mentor leaders to keep momentum. I’m now exploring VP-level opportunities where transformative AI, pragmatic execution, and measurable business impact are non-negotiable goals. If you’re looking for an executive who can see the strategic horizon and ship the next sprint, let’s connect.
Experience
Chief Product and Innovations Officer
May 2022 — Present
Education
College America
Certificate
1995 — 1997
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